Help Centre · Gold Coast, QLD
Everything you need to know about selling your car with Apex Car Exchange. Can't find your answer? Contact our team — we reply within one business day.
Apex Car Exchange operates exclusively on the Gold Coast, Queensland. All vehicle inspections, appointments, handovers, and collections are conducted on the Gold Coast only. Our office is based in Beenleigh, QLD 4207.
Currently, our team operates only on the Gold Coast and does not travel outside the area for vehicle inspections or collections. However, customers are always welcome to bring their vehicle to us from any location in Australia, where we can inspect the car and provide an offer on the spot.
Five simple steps: (1) Submit your vehicle details through our online form. (2) Our team reviews the information you've provided. (3) We arrange an inspection appointment on the Gold Coast. (4) You receive an offer. (5) If accepted, we finalise the paperwork and payment.
In most cases, payment can be completed within 24 hours after agreement and required documentation has been submitted.
Yes. We assist with all required transfer and sale documentation to make the process simple and straightforward.
Generally you'll need: a current driver licence or photo ID, your vehicle registration details, and proof of ownership. We'll let you know if anything else is needed for your specific situation.
No. We aim to keep the process transparent with no unexpected charges. Any costs are discussed and agreed upfront before paperwork is signed.
We consider a wide range of vehicles, including cars, SUVs, utes, vans, commercial vehicles, and damaged or repairable vehicles.
Yes. We consider vehicles in various conditions, including damaged, accident, repairable, and non-running vehicles.
Yes. If a vehicle has been professionally repaired after previous damage, we provide the appropriate repair or roadworthy certification where applicable.
Yes. Buyers may inspect vehicles in person at our Gold Coast location by appointment.
Yes — if the vehicle is roadworthy, registered, insured, and safe to drive, a test drive can usually be organised.
Yes. We can assist customers with existing vehicle finance, loan payouts, and related paperwork where applicable. Get in touch and we'll walk you through your options.